After paying for your use of our car parks, you will have about 15 minutes to exit the facility with your car, though the time varies by car park. If you do not exit within 15 minutes, you will need to pay an additional tariff.

Should your money get lost in the payment terminal, you will receive a parking voucher for the same amount you lost. Voucher will usually store the total amount in a magnetic strip, so you can redeem it immediately or when you use the next time a Contipark car park. If your voucher does not have a magnetic strip, or you will not be able to use it, you can send it to our customer service department for a reimbursement:

Contipark Unternehmensgruppe
Reichenhaller Str. 8
A-5020 Salzburg

Go to the payment machine and push the 'Help' button to contact the Contipark control centre. Our staff will make out a replacement ticket for you. This service will cost a full day rate plus a 10€ processing fee.

If you paid cash, we can only give you a receipt if you push the 'Help' button right after. If you paid with your EC or credit card, please send your bank details to our customer service centre.

Contipark Unternehmensgruppe  
Reichenhaller Str. 8 
A-5020 Salzburg